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Patient Safety

Home | Patient Safety

Patient Safety

Home | Patient Safety

COVID-19 Enhanced Safety Protocols

We have always complied with strict OSHA-mandated protocols to maintain a highly sterile environment within our dental offices. These guidelines were created to safeguard against the spread of severely contagious diseases such as tuberculosis and measles, and they are equally effective in managing the spread of influenza and the coronavirus. In response to the current pandemic, we have augmented our safety protocols in across a number of areas, including:

  • Employee Health Screening
  • Patient Health Screening
  • Office Social Distancing
  • Common Area Sterilization
  • Personal Protective Equipment
  • Treatment Area Protection

The safety of our patients and staff is our highest priority. The added protections described below have been vetted with representatives from the CDC, American Dental Association, State Dental Associations and global experts from across Asia and Europe, and we are pleased that 90% of recent patients surveyed report being very confident that we are taking all necessary steps to ensure their safety.

Enhanced Safety Protocols as of April 29, 2020:

  1. Employees are regularly screened for COVID-19 risk factors (travel/illness) and those at risk are required to self-quarantine for 14 days prior to returning to work.
  2. All employees have their temperatures monitored daily.
  3. Patients are screened for COVID-19 risk factors and pre-existing conditions when scheduling and upon arrival and asked to reschedule if risk factors are present. Patient temperatures are taken at check-in as a further screening precaution, and they are required to sign a COVID-19 Treatment Consent Form.
  4. To facilitate patient social distancing in the office, schedules are being staggered and patients are asked to wait for their appointments in their vehicles when there are others in the waiting area. After treatment is completed, patients are guided to the check-out desk individually to avoid crowding. Patients are asked to wear masks at all times except while being treated.
  5. Employees are also practicing social distancing by not congregating in common areas and maintaining a six foot separation from each other outside the treatment areas.
  6. Common areas (lobby, restrooms, door handles, break rooms, hallways) are cleaned every 30 minutes with disinfecting wipes and aerosol spray. Pens and clipboards are wiped after each patient use, and all magazines and books have been removed from lobbies and operatories.
  7. All employees are utilizing additional layers of personal protective equipment (PPE)
    1. Provides and clinical staff are asked to arrive at the office in street clothes before changing into scrubs for the day. Shoes are disinfected each evening and left in the office to avoid external contamination.
    2. Providers and clinical staff wear clinical jackets, gloves and surgical head covering for all patient interactions
    3. Facial protection includes a N-95 mask overlaid by a standard surgical mask covered by a face shield
    4. Gloves and surgical masks are disposed after each visit and face shields are cleaned with a disinfecting wipe
    5. Non-clinical personnel wear clinical jackets, gloves, surgical masks and face shields when disinfecting the common areas and interacting with patients
  8. Patients are asked to wash their hands and pre-rinse for 60 seconds with a 1.5% hydrogen peroxide rinse to decrease the viral and bacterial load prior to treatment
  9. Oral isolation and suction devices are utilized for all aerosol producing procedures
  10. All paper charts are left outside the operatory as viruses can remain on surfaces for up to 72 hours
  11. Treatment rooms are thoroughly disinfected with wipes and spray following each patient visit including wiping of all ancillary clinical equipment (loupes, headlamps, face shields, keyboards, etc.)

 

We appreciate our patients’ cooperation and understanding as we adhere to these strict safety protocols.

$99 New Patient Special*

*Offer includes cleaning, x-rays, and exam. No insurance needed. Restrictions Apply.
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Mountain View, CA Family and Cosmetic Dental Office. Call our friendly staff today.

Office Hours

Monday 8:00 am – 5:00 pm
Tuesday 7:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 7:00 am – 5:00 pm
Friday 7:00 am – 5:00 pm
Saturday 7:00 am – 3:00 pm
Sunday Closed

Office Hours

Monday 8:00 am – 5:00 pm
Tuesday 7:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 7:00 am – 5:00 pm
Friday 7:00 am – 5:00 pm
Saturday 7:00 am – 3:00 pm
Sunday Closed

 

Grant Road Dental