650-938-8127
FAQs
Home | FAQs
Your First Visit
Home | FAQs
Are you taking new patients and do you take walk-ins?

Yes! We are accepting new patients, click on Book Online to schedule your first appointment. You can also check out our Your First Visit page to be more informed on what you need. As for walk-ins, we will do our best to try to fit you in, but please make an appointment ahead if possible.

Once I’ve made my appointment, can I cancel it or reschedule it?

Yes, please call the office to do so. We’re sad you have to cancel but we understand and are also more than happy to help you pick another day or time that works for you.

Do you accept my insurance? and how much is my insurance going to cover?

We accept the insurances listed below, but if you would like to make sure that we accept your insurance feel free to call us to confirm your specific insurance.

  • Metlife
  • Delta Dental
  • Aetna
  • Cigna
  • Anthem Blue Cross
  • United Concordia
  • Guardian
  • Blue Shield
  • Humana
  • Principal
  • Assurant
  • Premier Access
  • Ameriplan
  • Careington

As for how much your insurance will cover, it depends on your insurance and the type of coverage that you have, please call the office to receive more specifics.

Do you have Financing Options? Do you accept outside help such as Medicaid?

Yes! We have in-house financing for all of our services and accept a variety of payment choices. Unfortunately at the moment, we do not accept state insurance.

What ways can I pay for my dental treatment?

Getting the care you need is our priority. That’s why we offer a range of payment options, including:

  • Dental Insurance: Just give us a call to find out if we accept yours.
  • Special Offers/Affordable Pricing: We offer affordable rates and special discounts to make it easier for you to get the dental care you need when you need it. We currently have a New Patient Special of $99 Exam, Digital X-Rays, and Cleaning
  • Flexible Financing: Our flexible financing plans fit just about any budget with low monthly payments and interest rates.

Don’t worry—we’ll help you find the best finance options for you and your budget.

What should I bring to my first appointment?

Check out our First Visit page. You can download the New Patient forms and fill them out ahead of time. Aside from that see the short list below

Your medical and dental history info, including any medications you’re taking.
Your dental insurance card (if you have insurance).
Your parent if you’re under 18 (or if you’re over 18, but just want the company).

Are my files transferable to your office?

Yes. Please have your current dentist forward to our office or you may receive a copy from your dentist and bring them with you at your next visit.

How many times a year should I have my teeth cleaned?

Every six months, twice a year is the recommended number of times you should visit your dentist or hygienist. Regular dental cleanings will help keep small problems (like tartar) from becoming bigger problems – like gum inflammation that can lead to tooth loss.

What is the proper way for brushing your teeth?

You should brush your teeth at least twice a day every day. But it’s not only important to brush often but also the way to brush your teeth since improper brushing can cause damage to your teeth and gums. Visit our page to learn more.

How often should I floss and how do I floss properly?

Flossing your teeth should always be a part of your daily oral hygiene routine. It is a simple process that takes only a few extra minutes; however, statistics indicate that less than half of adults floss every day. Visit our page to learn more!

$99 New Patient Special*

*Offer includes cleaning, x-rays, and exam. No insurance needed. Restrictions Apply.
Book Online

Mountain View, CA Family and Cosmetic Dental Office. Call our friendly staff today.

Office Hours

Monday 7:30 am – 5:00 pm
Tuesday 7:30 am – 5:00 pm
Wednesday 7:30 am – 5:00 pm
Thursday 7:30 am – 5:00 pm
Friday 7:30 am – 5:00 pm
Saturday By Appointment Only
Sunday Closed

Office Hours

Monday 7:30 am – 5:00 pm
Tuesday 7:30 am – 5:00 pm
Wednesday 7:30 am – 5:00 pm
Thursday 7:30 am – 5:00 pm
Friday 7:30 am – 5:00 pm
Saturday By Appointment Only
Sunday Closed

 

Grant Road Dental